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COL
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Case Studies
Case Studies
Hong Kong Red Cross
Aid agencies, Non-profit organizations
Talent Management System
Challenges
The existing Learning Management System at the Hong Kong Red Cross (“HKRC”) lack the capability to seamlessly integrate with other internal systems, meant time-intensive manual data input/output which increased the potential for human error. Such limitations constrained HKRC’s ambition to broadly expand its education and training services through e-Learning.
Solutions
COL implemented the Cornerstone Learning Management System to provide an integrated learning solution that interfaces smoothly with HKRC's internal administrative systems, spanning from enrollment and payment processes to course development, progress monitoring, and exam results. By optimising operational workflows, the rollout of training services can be managed quickly to support diverse initiatives and ensure learners have consistent, unrestricted access to resources, anytime and anywhere.
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Hitachi Capital (HK) Limited
Financial Services
HRMS
Challenges
Hitachi Capital (Hong Kong) Limited, a financial services corporation in Hong Kong, was looking for a scalable and highly-automated Human Resources Management System (HRMS) to replace their existing HRMS set up 20 years ago with limited functions. Migrating and integrating the HR records of more than 130 staff from the old system was another challenge that had to be addressed.
Solutions
COL helped Hitachi Capital HK migrate smoothly to a modern, full-featured, and scalable HRMS coupled with an employee self-service (ESS) platform. The newly implemented HRMS automates their workflows and minimises HR administrative processes, consequently greatly enhancing productivity and efficiency. It is a perfect and sustainable upgrade in preparation for future growth.
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Continental Conair Limited
Household and Personal Care Appliances
HRMS, Data Centre, Managed Security Services
Challenges
Continental Conair Limited was seeking a full-featured and highly-automated Human Resources Management System (HRMS) to replace the rudimentary system that had limited scalability and suffered from bad maintenance problems. COL and WTT were entrusted to securely and efficiently migrate and centralise all critical data while conforming to the headquarters’ stringent security compliance.
Solutions
COL and WTT helped Conair tailor-design an end-to-end, versatile and robust portfolio of IT solutions encompassing HRMS implementation, ISO-certified data centre services, and 24/7 managed security services. Conair has substantially reduced routine tasks and streamlined delivery of HR services whilst safeguarding mission-critical data in compliance with first-class security regulations.
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Convoy Global Holdings Limited
Financial Services
HRMS
Challenges
Convoy‘s existing HR systems were unable to cope with the challenges of company expansion and workforce diversity.
Solutions
A systemised, automated, scalable, and centralised Human Resources Management System (HRMS) was implemented to ensure a sustainable and efficient HR structure.
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Dah Sing Bank
Banking
DMS
Challenges
Dah Sing Bank (Dah Sing) has to process piles of financial documents daily while its multiple locations and services double the management complexity. The non-standard form and non-routine workflow lengthen the processing time of data capture with risks of data leakage during document delivery.
Solutions
COL’s end-to-end enterprise capturing solution was deployed featuring document scanning, auto-classification, queue management, data capturing, and integration with Dah Sing’s bank systems.
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Pacific Cross Insurance Company Limited
Insurance
Data Centre, System Integration
Challenges
Rising costs and increasing complexity drive healthcare and insurance organisations to reassess their HBMS. Pacific Insurance needs a more sophisticated and centralised HBMS to help manage their insured's data systematically.
Solutions
COL has helped Pacific Insurance to develop, implement and run the HBMS at COL's data centre. By centralising, standardising, and automating work processes in one single system, OPEX is trimmed, data security is enhanced, and work efficiency has been greatly improved.
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Bupa (Asia) Limited
Insurance
System Integration
Challenges
Bupa needed to review its continuity planning to get prepared for Swine Flu to minimise business disruption and protect the well being of employees.
Solutions
COL runs and supports the production systems for Bupa, while maintaining a set of backup equipment at different site. In addition to disaster recovery planning, COL has helped Bupa review and develop a continuity plan with regular drill to ensure the plan is up-to-date.
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The Bank of East Asia
Banking and Finance
HRMS
Challenges
BEA wanted to enhance its human resources information system to better support its staff members and organisation, they also wanted to include an employee self-service component to streamline their HR system and reduce administrative costs.
Solutions
The new HR self-service solution will eventually enable all employees to access and manage their leave schedules, rosters, OT claims, attendance records, and other HR matters.
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